Mold Assessor A.I.

Terms of Service

Last updated: September 8, 2026

These Terms of Service ("Terms") govern access to and use of Mold Assessor AI (the "Service"), a product of Infacto Digital. By creating an account or using the Service, you agree to these Terms.

1. The Service

Mold Assessor AI helps professional mold assessors draft mold assessment reports and remediation protocols from inspection data, laboratory results, photos, and related documentation. The Service is a documentation aid. It is not a substitute for professional judgment, licensing, or applicable standards.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information, for keeping your password confidential, and for activity under your account. Notify us promptly if you believe your account has been misused.

3. Professional responsibility

You remain solely responsible for reviewing, editing, and approving every report or protocol before you deliver it to a client or third party. AI-generated text can be incomplete, inaccurate, or inappropriate for a given job or jurisdiction. You must verify findings, laboratory interpretation, recommendations, and legal or licensing requirements yourself.

The Service does not provide legal, medical, engineering, or licensed mold-assessment advice. Use of the Service does not make Infacto Digital your assessor, remediator, or professional of record.

4. Acceptable use

You agree not to:

  • Use the Service to generate documents you present as inspected work you did not perform
  • Upload content you do not have the right to use, including client data without appropriate authorization
  • Attempt to probe, scan, or disrupt the Service, other users, or related systems
  • Reverse engineer, scrape, or use the Service to train competing models except as allowed by law
  • Share login credentials or resell access except as we expressly permit

We may suspend or terminate access for violation of these Terms or suspected abuse.

5. Customer content and AI processing

You retain rights to the inspection data, photos, laboratory files, and report text you submit ("Customer Content"). You grant Infacto Digital a limited license to host, process, and display Customer Content as needed to provide the Service, including sending materials to our AI providers solely to generate drafts for you.

Do not upload data you are not permitted to process. You are responsible for obtaining any consents required from clients or occupants.

6. Subscriptions, trials, and billing

Paid features require a subscription processed by Stripe. A free trial, if offered at signup or checkout, lasts for the period stated at checkout. After a trial ends, the then-current subscription price is charged unless you cancel. Fees are non-refundable except where required by law. You can manage or cancel through the billing portal. Taxes may apply.

We may change prices with notice to the email on your account. Continued use after the change takes effect constitutes acceptance.

7. Shared reports

If you use a share link, anyone with the URL may view the report, including client names and property information. You are responsible for how you distribute those links.

8. Intellectual property

The Service, including software, prompts, templates, and branding, is owned by Infacto Digital or its licensors. These Terms do not transfer ownership to you. You may not copy the Service except as needed to use it under these Terms.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFACTO DIGITAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUT WILL BE ACCURATE, COMPLETE, COMPLIANT, OR FIT FOR ANY PARTICULAR INSPECTION OR JURISDICTION.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFACTO DIGITAL AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS, ARISING FROM THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM.

11. Indemnity

You will defend and indemnify Infacto Digital against claims arising from your Customer Content, your reports, your professional services, or your violation of these Terms.

12. Termination

You may stop using the Service and delete your account at any time. We may terminate or suspend the Service or your account with notice where practicable, or immediately for breach, legal risk, or non-payment. Provisions that by their nature should survive (including sections 3, 5, 9–11) will survive.

13. Changes

We may update these Terms. We will post the updated date above and, for material changes, provide additional notice. Continued use after the effective date constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the United States and the State of Tennessee, excluding conflict-of-law rules, unless a mandatory consumer statute in your jurisdiction applies.

15. Contact

Questions about these Terms: contact@infactodigital.com